Car Rental Terms and Conditions

DRIVER INFORMATION

DRIVER AGE:

Minimum driver age for the vehicle that you selected is 25.
Maximum driver age for the vehicle that you selected is 75.
A young/senior driver fee of € 60.00 per rental applies to drivers aged 23-24 and 75+.

REQUIRED DOCUMENTS: You and all additional drivers must present a full valid original Driving Licenses and the voucher or booking confirmation document when picking up the vehicle. If your Driving License has multiple parts you must present all of them. All requirements apply to both you and any additional drivers.

Please note that only printed vouchers/booking confirmations are accepted, digital ones are not accepted.

You must have held your Driving License for a minimum of 1 full year(s).

An International Driving License is required from those who are not citizens of:

  • EU

  • Norway, Iceland, Liechtenstein

  • Switzerland

  • Contracting country to the Vienna Convention

You must also present:
  • Passport

  • Identification card of your Country of Residence

Please note that it is your responsibility to make sure you have all the necessary documentation, that your Driving License is valid in your intended rental country as well as for your intended type of rental vehicle, and that you have the correct immigration documents. The same applies if you're planning to visit other countries in the rental vehicle. Your failure to do so will result in your rental being refused and/or considered a no-show and you will be charged accordingly.

PAYMENT METHOD: For all groups a valid Credit Card (VISA-MASTERCARD) is accepted by DIRENT A CAR and must be shown for the pre-authorization of the renter's liability (based on the amounts listed in section COLLISION DAMAGE WAIVER (CDW-ERC-SCDW) as well as the settlement of final rental charges. The rental agrrement can be paid also by cash.

GRACE PERIOD: At the end of the agreed rental period, DIRENT A CAR allows a period of 59 minutes free of charge after which, the renter will be charged with a minimum of one full day rental.

TRAFFIC FINES: All fines resulting from the drivers conduct are born solely by the renter.

FLEET AVAILABILITY: The make and model of the car displayed on the voucher is for reference only and Dirent a car reserves the right to substitute it for an alternative, similar or upgraded car. If the vehicle on your voucher becomes unavailable at the time of booking due to a breakdown or an accident, Dirent a car will provide you with a similar or upgraded vehicle.

TAXES: All rates and charges in this brochure are subjected to V.A.T. At some offices a municipal tax of 0.5% is added to the rental rate.

 

INSURANCES

COLLISION DAMAGE WAIVER (CDW): Dirent a car will block a security deposit amount of your rental vehicle on your credit card for a certain period of 35 days. An additional fee may apply should you request to release it, at a sooner period (ON REQUEST at the rental desk). Please note that a security deposit may still be required even when you reduce the excess/deductible to zero or to a lower level by purchasing additional insurance products (see below).

The security deposit is equal to the excess/deductible applicable to the chosen vehicle group. All cards used must be in your name.

The renters liability for damage (in the body of the rental car ONLY) to the rented vehicle, is limited, under the condition that the Greek Traffic Law is not violated, to a minimum charge of:

  • €496 for categories A, B, C

  • € 620 for categories A1, B1, BD, C1, CD, GA

  • € 744 for categories D, D1, E, G, G1, J,  S

  • € 992 for categories DI, E1, EA, G2, I, IA, L, LS

  • € 1240 for categories F, F1, J2, K, K1, KA, KD, KW, KWA, L1, L2, L3, WA, WM, XA, XM

EXCESS REDUCTION COVER (ERC): The renter can limit his liability (ERC) to a minimum charge of:

  • € 230 for categories A, B, C, by purchasing locally the ERC cover, at the amount of 6.99€ per day, with a minimum charge of 3 days rental

  • € 292 for categories A1, B1, BD, C1, CD, GA, by purchasing locally the ERC cover, at the amount of 6.99€ per day, with a minimum charge of 3 days rental

  • € 354 for categories D, D1, E, G, G1, J, J1, S, by purchasing locally the ERC cover, at the amount of 8.99€ - 9,99€ per day, with a minimum charge of 3 days rental

  • € 478 for categories DI, E1, EA, G2, I, IA, L, LS, by purchasing locally the ERC cover, at the amount of 8.99€ - 14.99€ per day, with a minimum charge of 3 days rental

  • € 602 for categories F, F1, J2, K, K1, KA, KD, KW, KWA, L1, L2, L3, WA, WM, XA, XM, by purchasing locally the ERC cover, at the amount of 14.99€ - 24.99€ per day, with a minimum charge of 3 days rental

SUPER COLLISSION DAMAGE WIVER, premium package (SDCW): The tenant may clear the liability by requesting an additional insurance locally at the amount of 15.99€ - 35,99€, depending on the category of the booked car. Please ask our local supplier at the time of the check out. A minimum charge of 3 days rental will apply.

THEFT PROTECTION (TP): Theft protection is an optional service which, if accepted, reduces the renter's financial responsibility in case of theft of the DIRENT A CAR vehicle to €750 - €2500, by accepting a charge of €14,99 - €42,99 respectively per rental day, depandind on the car category, with a minimum charge of 3 days rental.

This excludes any thefts of personal effects.

INCIDENT ADMINISTRATION FEE (IAF): In case of an accident due to the renter’s liability, renter has the obligation to pay to DIRENT A CAR a non refundable fee of €62 to cover administration expenses.

 

COVERAGE EXCLUSIONS

If you drive under the influence of alcohol or drugs, use the rental vehicle in any other negligent or reckless way, or break the conditions set out in the Rental Agreement, all applicable insurance covers, waivers etc. will be deemed void and you will be fully responsible for all damage to the vehicle as well as loss of use and any other related costs.

Only authorized drivers registered on the Rental Agreement are allowed to drive the rental vehicle. Damage caused by unauthorized drivers is not covered.

Please note that the standard coverage products, if any are included in the rate or purchased, do not cover accessories, such as tires, windscreens, locks, wheel caps, etc.

Damage to the mechanical parts, wheels, glasses, roof and to the underneath of the vehicle are not covered by standard coverage.

Damage to the following items is not covered:

  • clutch

  • interior

Empty battery is not covered.

Flat tires are not covered.

Lost keys are not covered by standard coverage.

Taxi transfer after an accident is not covered.

Towing fees are not covered.

Coverage does not include compensation for the days when the rental vehicle cannot be used due to repair works in case of damage.

 

ROADSIDE ASSISTANCE

Dirent a car offers limited roadside assistance. Please check for details when picking up the vehicle.

If the Supplier needs to provide a replacement vehicle due to a breakdown or accident, a new excess amount will be reserved on your credit card as deposit.

 

OPTIONAL EXTRAS

ADDITIONAL DRIVER/S: A charge of €25.00 per rental will apply for each additional driver.

FUEL POLICY: The car is supplied with a certain amount of a fuel and must be returned with the same. When requested the vehicle to be delivery with full tank of fuel a surcharge will apply.

FUELLING SERVICE CHARGE: €18.00
REFUELLING SERVICE CHARGE: €18.00

BABY SEATS: Available on request with the charge of €25 per rental.

GPS: Available on request with the charge of €80 per rental.

SNOW CHAINS: Available on request with the charge of €25 per rental.

 

GEOGRAPHICAL RESTRICTIONS

ONE WAY RENTALS: Applicable between DIRENT A CAR locations following an authorization and a special charge agreement with DIRENT A CAR.

ACROSS THE BORDER RENTALS: Allowed only with the prior written agreement authorization and a special charge agreement with DIRENT A CAR.

FERRY RESTRICTIONS: Allowed only with prior written agreement and a special charge agreement with DIRENT A CAR. Please note that any damage to the vehicle in transit will be not covered by any insurance.

 

VEHICLE CHECK OUT/ CHECK IN

NO- SHOW: If you fail to pick up the vehicle at the booked time and date or notify us of cancellation before the rental is booked to start, this will be treated as a no-show. If you cannot pick up the vehicle due to insufficient documentation or because your credit card is not valid, is not accepted by Dirent a car or does not hold sufficient funds to cover the deposit, this is also treated as a no-show.

Please keep in mind that fees may apply.

FLIGHT INFORMATION: For airport pick-ups, it is essential that you give us the correct flight number and arrival time. We are not responsible for any failed rentals if you did not provide this information or did not do it in time.

OUT OF HOURS SERVICE: The charge for every delivery or collection Outside Working Hours (21:01 - 07:59) is €25 per service.

LATE RETURNS: A late return penalty fee may apply if you return the vehicle later than agreed in your Rental Document. Please check the details with the Supplier when you pick up your rental vehicle.

RENTAL EXTENTIONS: Extensions are only possible on request at the rental desk prior your scheduled drop of day.